{"id":80831,"date":"2026-03-12T17:46:01","date_gmt":"2026-03-12T20:46:01","guid":{"rendered":"https:\/\/alana.org.br\/?page_id=80831"},"modified":"2026-03-12T18:21:51","modified_gmt":"2026-03-12T21:21:51","slug":"safeguarding-and-protection-policy-for-children-and-adolescents-in-action","status":"publish","type":"page","link":"https:\/\/alana.org.br\/en\/safeguarding-and-protection-policy-for-children-and-adolescents-in-action\/","title":{"rendered":"Safeguarding and Protection Policy for Children and Adolescents in Action"},"content":{"rendered":"\n

Instituto Alana<\/strong>, headquartered at Rua Fradique Coutinho, No. 50, 11th floor, Pinheiros, S\u00e3o Paulo \u2013 SP, ZIP Code 05416-000, Brazil, registered under CNPJ No. 05.263.071\/0001-09 (\u201cInstituto Alana\u201d), hereby reaffirm, through this Safeguarding and Protection Policy for Children and Adolescents<\/strong>, our institutional commitment to the promotion, protection, and full defense of the rights of children and adolescents, particularly when they are part of the audience impacted by Instituto Alana\u2019s activities, as well as our commitment to responding appropriately to any suspicions or violations of this commitment.<\/p>\n\n\n\n

This Policy publicly establishes the standards, guidelines, and procedures to be followed in order to prevent harm to the physical, psychological, and moral integrity of children and adolescents who may be involved, directly or indirectly, in our activities. Its purpose is to prevent harm to the physical, psychological, and moral integrity of this audience, as well as to guide appropriate responses in cases of suspected or confirmed violations.<\/p>\n\n\n\n

In the course of our activities, we may engage in in-person or digital interactions with children and adolescents, as well as process information strictly necessary to ensure their qualified and safe participation, in accordance with Brazilian legislation, with particular attention to Article 227 of the Federal Constitution, the provisions of the Statute of the Child and Adolescent (Law No. 8,089 of 1990)<\/strong> and the Legal Framework for Early Childhood (Law No. 13,257 of 2016)<\/strong>, as well as other applicable regulations.<\/p>\n\n\n\n

If, after reading this Policy, you have any questions, wish to obtain further information, or would like to report situations involving risks or violations of the rights of children and adolescents impacted by Instituto Alana, we provide secure and confidential communication channels, the contact details of which are indicated at the end of this document.<\/p>\n\n\n\n

Compliance Team<\/em><\/p>\n\n\n\n

\n\n\n\n

Introduction<\/h2>\n\n\n\n

Alana Institute<\/strong> (or “Alana” or “Institute”), by means of this Safeguarding and Protection of Children and Adolescents Policy (“Policy”), publicly establishes norms, guidelines and procedures to be observed in order to prevent damage to the physical, psychological and moral integrity of children and adolescents, especially when they are part of the public impacted by Alana Institute’s activities, as well as to respond appropriately to possible suspicions and violations of this commitment.<\/p>\n\n\n\n

This Policy is aligned with the highest international standards of protection1<\/sup>, including specifically the UNICEF Brazil framework – Protection of Children and<\/a> Adolescents against Violence<\/a>, which recognizes that “everyone has a fundamental role to play in protecting children from violence” and that “violence against children and adolescents is a complex and multifaceted phenomenon that is linked to cultural, social and economic factors”.<\/p>\n\n\n\n

<\/div>\n\n\n\n

Objectives<\/h2>\n\n\n\n
    \n
  1. Ensure that no activity or action developed by Alana Intitute’s programs, platforms and projects causes harm to children and adolescents;<\/li>\n\n\n\n
  2. Expand the conditions for the Institute to achieve its institutional mission of honoring the child, and thus promote and protect the rights of children and adolescents with absolute priority;<\/li>\n\n\n\n
  3. Establish a “zero tolerance” environment for any form of exploitation, abuse, violence, discrimination or neglect against children and adolescents;<\/li>\n\n\n\n
  4. Implement a victim-centered approach, prioritizing their well-being, safety and rights; and(e)\u00a0\u00a0 <\/li>\n\n\n\n
  5. Ensure that all actions are guided by the rights and best interests of children and adolescents.<\/li>\n<\/ol>\n\n\n\n
    <\/div>\n\n\n\n

    Reach<\/h2>\n\n\n\n

    This Policy applies to:<\/p>\n\n\n\n

      \n
    1. All employees<\/strong> (members of the Presidency and Vice-Presidency, officers and statutory directors and employees, trainees and young apprentices);<\/li>\n\n\n\n
    2. Third parties<\/strong> (partners, consultants, advisors, suppliers of goods, service providers and volunteers);<\/li>\n\n\n\n
    3. Chaperones <\/strong>assigned to accompany children and adolescents on trips and events within the scope of Alana Institute’s programs, platforms and projects;<\/li>\n\n\n\n
    4. Partner organizations, public institutions and private companies<\/strong> that have direct or indirect contact with children and adolescents in Alana Institute’s activities.<\/li>\n<\/ol>\n\n\n\n
      <\/div>\n\n\n\n

      Definitions<\/h2>\n\n\n\n

      This Policy is in accordance with Brazilian legislation, paying special attention to Article 227 of the Federal Constitution, the provisions of the Statute of the Child and Adolescent (Law No. 8.089 of 1990) and the Early Childhood Legal Framework (Law No. 13.257 of 2016), as well as other applicable standards.<\/p>\n\n\n\n

      Thus, and in accordance with the Statute of the Child and Adolescent, the following definitions apply:<\/p>\n\n\n\n

      Children:<\/strong> people up to 12 (twelve) years of age;<\/p>\n\n\n\n

      Adolescents: <\/strong>people between 12 (twelve) and 18 (eighteen) years of age;<\/p>\n\n\n\n

      Safeguarding:<\/strong> a set of policies, procedures and organizational practices designed to prevent harm and protect children and adolescents from any form of abuse, exploitation, neglect or violence;<\/p>\n\n\n\n

      Sexual Exploitation:<\/strong> any actual or attempted abuse of a position of vulnerability, differential power or trust for sexual purposes, including monetary, social or political gain from the sexual exploitation of another person;<\/p>\n\n\n\n

      Sexual Abuse: <\/strong>physical or threatened intrusion of a sexual nature, whether by force or under unequal or coercive conditions; Violence: psychological, sexual, institutional, patrimonial and the intentional use of physical force or abuse of power, real or threatened, against a child or adolescent in accordance with the Federal Constitution and Law No. 13.431\/17, which results or is highly likely to result in harm to health, survival, development or dignity;<\/p>\n\n\n\n

      Focal point: designated person who will support any need related to protection and safeguarding during activities, trips or events;<\/p>\n\n\n\n

      Chaperone: <\/strong>responsible adult, over 28 (twenty-eight) years of age, designated to accompany and protect a child or adolescent during Institute trips and events;<\/p>\n\n\n\n

      Harm: <\/strong>violation of physical, psychological or moral integrity resulting from action or omission, including negligence, discrimination, exploitation, violence, cruelty, oppression or any other form of abuse.<\/p>\n\n\n\n

      <\/div>\n\n\n\n

      Mission, Principles and Values of the Alana Institute<\/h2>\n\n\n\n
      <\/div>\n\n\n\n

      Mission<\/strong><\/h3>\n\n\n\n

      The Alana Institute’s mission is to honor the child, a mission that unfolds through the exploration of issues sensitive to the multiple experiences of childhood and adolescence, the promotion of humanistic values connected to the social and environmental dimensions, the encouragement of recognizing the potential of each individual and of collective action, and the co-creation and dissemination of content capable of building images that inspire a better future for all.<\/p>\n\n\n\n

      <\/div>\n\n\n\n

      Principles of action<\/strong><\/strong><\/h4>\n\n\n\n

      The Alana Institute bases its actions and activities on the following principles:<\/p>\n\n\n\n

        \n
      1. Legality;<\/li>\n\n\n\n
      2. Impersonality;<\/li>\n\n\n\n
      3. Morality;<\/li>\n\n\n\n
      4. Publicity;<\/li>\n\n\n\n
      5. Economicity;<\/li>\n\n\n\n
      6. Efficiency;<\/li>\n\n\n\n
      7. Transparency and accountability.<\/li>\n<\/ol>\n\n\n\n
        <\/div>\n\n\n\n

        Values<\/strong><\/strong><\/h4>\n\n\n\n

        The Alana Institute bases its actions and activities on the following values:<\/p>\n\n\n\n

          \n
        1. Interdependence;<\/li>\n\n\n\n
        2. Beauty;<\/li>\n\n\n\n
        3. Enthusiasm;<\/li>\n\n\n\n
        4. Transformative innovation;<\/li>\n\n\n\n
        5. Depth; Human Dignity;<\/li>\n\n\n\n
        6. Inclusion and Diversity.<\/li>\n<\/ol>\n\n\n\n
          <\/div>\n\n\n\n

          Commitments and Guidelines<\/h2>\n\n\n\n

          Children and adolescents are subjects of rights, creators and protagonists of unique ways of being, thinking, feeling and participating in the world – this is what we call “childhood culture”. Children and adolescents are undergoing a unique process of physical, emotional, cognitive, social and symbolic development and therefore need a close look from their families, the state, society and the community to guarantee their fundamental rights<\/strong>.<\/p>\n\n\n\n

          <\/div>\n\n\n\n

          Fundamental Commitments<\/strong><\/h4>\n\n\n\n

          The Alana Institute is committed to:<\/p>\n\n\n\n

            \n
          1. Implement zero tolerance<\/strong> for any form of exploitation, abuse, violence, discrimination or neglect against children and adolescents;<\/li>\n\n\n\n
          2. Use its best efforts to contribute to the realization and guarantee<\/strong> of the rights of children and adolescents, with absolute priority,<\/strong> as provided for in the Federal Constitution; and<\/li>\n\n\n\n
          3. Develop and maintain preventive and care measures<\/strong> for children and adolescents, as well as share, inspire and encourage their partners to create them.<\/li>\n<\/ol>\n\n\n\n

            The institution is dedicated to protecting all children and adolescents<\/strong> from violence, discrimination and mistreatment, following the highest international standards of protection.<\/p>\n\n\n\n

            All activities carried out by the Institute will be guided by the rights and best interests of children and adolescents. <\/strong>To this end, the Institute will establish and maintain safe channels for reporting concerns or violations<\/strong>, ensuring that there is no retaliation against whistleblowers.<\/p>\n\n\n\n

            The institution will provide ongoing training<\/strong> to all employees and third parties on protection and safeguarding, implementing rigorous checks<\/strong> in recruitment processes for positions involving contact with children and adolescents. The Institute will cooperate fully with competent authorities in investigations into allegations of abuse or exploitation.<\/p>\n\n\n\n

            <\/div>\n\n\n\n

            Operational Guidelines<\/strong><\/h4>\n\n\n\n

            The Institute will adopt concrete measures to create safe environments free from violations of rights and discrimination<\/strong>, as well as establishing clear protocols for emergency situations<\/strong> and ensuring the safe participation of children and adolescents in decision-making processes<\/strong> as a form of support and risk mitigation measure for children and adolescents, including in their home context, considering that this is the place most prone to danger for girls and boys, with about 3\/4 of cases of sexual violence occurring in the home environment, according to data from UNICEF Brazil.<\/p>\n\n\n\n

            The protection of personal data will be ensured in accordance with the Federal Constitution, the General Data Protection Law (LGPD), the Digital ECA (Statute of the Child and Adolescent)<\/strong> and international standards, while the Institute will promote continuous monitoring and evaluation of the effectiveness of the protection measures implemented, considering that understanding the concepts of violence against children and adolescents is important in order to be able to identify, prevent and respond to it, as recommended by UNICEF Brazil.<\/p>\n\n\n\n

            Alana Institute will adopt concrete protection measures to:<\/p>\n\n\n\n

              \n
            1. Value, listen to and respect children and adolescents who are impacted by the work of the institution;<\/li>\n\n\n\n
            2. Maintain safe environments free from violations of the rights of children and adolescents;<\/li>\n\n\n\n
            3. Maintain easily accessible channels that ensure the whistleblower\u2019s confidentiality, for guidance and the receipt of reports regarding violations of this Policy, including: (i) a secure, dedicated institutional email (via protecao@alana.org.br<\/a>); (ii) an independent external channel operated by a specialized company, available 24\/7, allowing for anonymous reports; (iii) the possibility of direct reporting to Institute professionals present during activities, trips, and\/or events; and (iv) informational materials, such as posters and brochures at the Institute\u2019s facilities and digital content.<\/li>\n\n\n\n
            4. Map the situations in which its employees and third parties interact with children and adolescents, measuring the risk of harm and developing risk control and mitigation actions, as well as educational training and awareness-raising actions;<\/li>\n\n\n\n
            5. Promote, in the recruitment processes for employees and third parties who will have direct contact with children and adolescents, the use of criteria that allow the selection of candidates with greater training and ability, in order to offer safe care to those people;<\/li>\n\n\n\n
            6. Sensitize, train and offer permanent support to all employees in relation to the protection of children and adolescents;<\/li>\n\n\n\n
            7. Create and maintain a physical and digital environment that is anti-bullying, anti-harassment, anti-racism and anti-sexism, ensuring that there is effective help if any episode of violence occurs with children and adolescents impacted by the Institute;<\/li>\n\n\n\n
            8. Record and archive information and documents in a secure and professional manner, protecting them and preserving the confidentiality of personal data, in accordance with the General Personal Data Protection Law (Law No. 13.709\/2018) and the institutional guidelines for personal data management.<\/li>\n<\/ol>\n\n\n\n

              Alana Institute provides that, in its facilities, premises and places where activities, programs and events are carried out:<\/p>\n\n\n\n

                \n
              1. Mutual respect is guaranteed between employees and between employees and the external public;<\/li>\n\n\n\n
              2. <\/li>\n\n\n\n
              3. The supply of personal protective equipment (PPE) is guaranteed for carrying out activities as required, especially for the staff responsible for cleaning, maintenance and janitorial work;<\/li>\n\n\n\n
              4. Everything complies with safety regulations;<\/li>\n\n\n\n
              5. Everything complies, whenever possible, with the Accessibility Law (Law No. 10.098\/2000);<\/li>\n\n\n\n
              6. There is no use of illicit substances. If employees are found to be using illicit substances in the workplace, the responsible management and the People & Culture department should be informed so that the appropriate measures can be taken;<\/li>\n\n\n\n
              7. Emergency response procedures are in place.<\/li>\n<\/ol>\n\n\n\n

                In the event of incidents that put the lives or physical integrity of children and adolescents at risk, the space in danger must be evacuated and the fire brigade and trained authorities must be called in.<\/p>\n\n\n\n

                <\/div>\n\n\n\n

                Expected Behavior and Protection Measures<\/h2>\n\n\n\n
                <\/div>\n\n\n\n

                Expected Conduct<\/strong><\/strong><\/h4>\n\n\n\n

                ALL employees and third parties MUST act at all times with the aim of ensuring that Alana Institute adheres to the mission, principles, values and commitments set out in the previous items, and also guide their behavior by the following specific fundamentals and expected conduct, which translates into at least the following expected conduct:<\/p>\n\n\n\n

                  \n
                1. All children and adolescents have the right to protection from harm;<\/li>\n\n\n\n
                2. Everyone has a responsibility to support the protection of children and adolescents;<\/li>\n\n\n\n
                3. The Institute will use its best efforts to care for the children and adolescents with whom it works, is in contact or who are affected by its work and activities;<\/li>\n\n\n\n
                4. All actions relating to protection must be taken in accordance with the rights and best interests of children and adolescents.<\/li>\n<\/ol>\n\n\n\n

                  Employees must maintain appropriate professional boundaries in all interactions and respect the confidentiality and privacy of sensitive information. Consent must be formalized through the appropriate instrument prior to any photography, filming or interview – for this, please send the request to compliance@alana.org.br<\/a>.<\/p>\n\n\n\n

                  Any suspicion of harm to children and\/or adolescents, regardless of its seriousness or the level of certainty as to its actual occurrence, should be immediately reported to Alana Institute through its communication channels.<\/p>\n\n\n\n

                  <\/div>\n\n\n\n

                  Strictly Prohibited Conduct<\/strong><\/strong><\/h4>\n\n\n\n

                  Any form of violence in accordance with Law No. 13.431\/17, physical, sexual, emotional abuse or neglect, as well as intimate or sexual relationships with people under the age of 18, regardless of age, consent or location, is strictly<\/strong> prohibited. The use of abusive, discriminatory or humiliating language is strictly forbidden.<\/p>\n\n\n\n

                  Sharing personal information about children and adolescents without their permission, offering gifts, money or favors in exchange for sexual services, and using or facilitating the use of drugs or alcohol by minors are prohibited.<\/p>\n\n\n\n

                  Bullying, harassment or intimidation in any form, in a physical or digital environment, is unacceptable, as is any discrimination based on age, gender, sexual orientation, disability, race, ethnicity, religion, social class or any other reason.<\/p>\n\n\n\n

                  Furthermore, Alana Institute understands that:<\/p>\n\n\n\n

                    \n
                  1. No Member of the Alana Institute or third party may use their position or the benefits provided by the Institute to induce children and adolescents to adopt behaviors that are potentially harmful to them; and<\/li>\n\n\n\n
                  2. The Institute will not accept any conduct that could cause harm to children and adolescents.<\/li>\n<\/ol>\n\n\n\n
                    <\/div>\n\n\n\n

                    Specific Measures Adopted in the Programs<\/strong><\/strong><\/h4>\n\n\n\n

                    Alana Institute<\/strong> carries out in-person activities with children and adolescents as part of its programs.<\/p>\n\n\n\n

                    In order to ensure that the commitments made in this Policy are respected, the Institute undertakes to specifically observe the needs of each program it develops.<\/p>\n\n\n\n

                    <\/div>\n\n\n\n

                    In-person Activities<\/strong><\/strong><\/h4>\n\n\n\n

                    In in-person activities with children and adolescents, the Institute will adopt the following specific measures:<\/p>\n\n\n\n